Terms & Policies

 

RESERVATION POLICIES:

Once you have filled out the online reservation request form, you will be contacted by a Spitfire Rentals staff member via email to confirm the booking. If you plan to ride the day of your booking, please call the store on 604.938.3686 and we will put the bike or scooter aside for you. We require a credit card number and expiry date in order to secure the reservation.

CANCELLATION POLICY:

You may cancel your reservation up to 24 hours in advance. Simply contact us via phone or email. Cancellations within 24 hours will incur a fee of up to 25% of the rental charge.

CHECK-IN:

Pick up and drop off for scooters and bikes is at our location inside the Summit Lodge. You do not need to contact us prior to your arrival, but please call us if you are running late. Please allow 15 minutes before the start of your rental to sign waivers and pay before departing on your ride.

MEDICAL CONCERNS:

Scooter operation requires a full drivers license, bikes do not. Please only operate any of our vehicles if you are medically fit to do so.